CALIENT Technologies

Move the light, not the fiber

Support

Customer Service and Support

CALIENT Technologies is committed to providing our customers with the tools and personalized care needed to ensure unparalleled customer satisfaction.

We offer a wide range of product support programs including:

  • installation support
  • repair services
  • maintenance services
  • technical training

For 24×7 technical assistance

Please send us a support request using our automated ticketing system

If you are experiencing a service affecting emergency situation, please call:

Within US: 1 877 682 1160
International: country code + 1 877 682 1160

When calling Customer Care, if no one immediately answers your call, please leave a message. Messages are retrieved continuously.